Tag: writing
Too Much Customer Service – Direct Line Insurance Fail Miserably
I’ve received a birthday card from Direct Line Insurance and it almost made me feel ill! Do I know these people? Do they know me? I am a faceless e-customer and occasional telephone caller – not a mate. I’m friendly with their staff when I call, but I’ve never had the same person and have…
Craig Manure – Alive and Kicking!
Craig Mnure, sad victim of the Dot Com boom is alive and well! His old website is back for everyone to enjoy and he has discovered the joys of Web Number Two’s Point Oh! Yes, not only can you relive the joys of the tossing the coo poo game, and singing along with the Craig…
Chronic Phonics Cook The Books
“If we are uncritical, we shall always find what we want: we shall look for, and find, confirmations, and we shall look away from and not see, whatever might be dangerous to our pet theories.” Karl Popper I’m indebted to yesterday’s Times’ leader article for giving me the quote above and introducing me to Karl…